Programs and Courses - Tourism Human Resource Council

Workplace Etiquette People tend to form their impressions of us based on how we handle ourselves in a variety… Students	Business Builders Series Workshops emerit Business Builders includes practical, straightforward tourism business management information, tools, resources and templates. Ideal for entrepreneurs and… Students	Basics.fst Food Safety (online) This program is one of the leading food safety training programs in the country. This course will… Students
Time Management There simply isn’t enough time to do all the things we want and need to be done…. Students	Stress Management How you manage stress has great influence on your ability to reach out to other people, function… Students	Personal Budgeting Basics Planning and organizing a personal budget within your financial means is a tough skill.
Workplace Essentials Workplace Essentials is a national workbook which covers areas appropriate for success in the workforce. Topics include:… Students	Supervisor Essentials – Fundamentals of Leadership This full-day workshop will give supervisors the tools they need to succeed and excel in day-to-day… Students	Serve Right – It’s Just Good Business Responsible Beverage Service (Managers) The Serve Right program is about changing views of alcohol service in the Tourism Industry. Staff who… Students
Food and Beverage Manager Study Groups Available across the province. Students	HR Tool Kit Workshop The HR Toolkit is a comprehensive resource for your daily and strategic HR needs. Developed by human… Students	Serve Right – It’s Just Good Business Responsible Beverage Service (Servers – Workshop and online) The Serve Right program is about changing views of alcohol service in the Tourism Industry. Staff who… Students
HR Tool Kit – Human Resource Essentials The HR Tool Kit – Human Resource Essentials workshop offers managers and operators of small to medium… Students	Supervisor – Human Resource Management The Human Resource Management training teachers a wide range of supervisory skills. These include the many critical… Students	Tourism Essentials Tourism Essentials is a national workbook developed by employers to provide new employees with the basic skills… Students
Service 1st – Making the Connection Service 1st – Making the Connection is the newest addition to the Service Excellence family of programs. This… Students	Mature Consumer The goal of Mature Consumer is to help businesses improve the way they serve the senior population…. Students	Sales Powered by Service It is important to know that we are all in sales. A customer expects everyone working in… Students
Team Excellence Team Excellence emphasizes that high performance teams can produce powerful results and exceptional customer service through both… Students	Service Excellence in the Global Village (Workshop and online) Enhancing awareness of customers and co-workers who are culturally, ethnically or linguistically different from us can broaden… Students	Train the Workplace Trainer Within the Tourism Sector we rarely have the time or the resources to send employees away for… Students