General Training | Front Line Training | Supervisor Training | Management/Owner-Operator Training |
Workplace EtiquettePeople tend to form their impressions of us based on how we handle ourselves in a variety… Students |
Business Builders Series Workshopsemerit Business Builders includes practical, straightforward tourism business management information, tools, resources and templates. Ideal for entrepreneurs and… Students |
Basics.fst Food Safety (online)This program is one of the leading food safety training programs in the country. This course will… Students |
Time ManagementThere simply isn’t enough time to do all the things we want and need to be done…. Students |
Stress ManagementHow you manage stress has great influence on your ability to reach out to other people, function… Students |
Personal Budgeting Basics |
Workplace EssentialsWorkplace Essentials is a national workbook which covers areas appropriate for success in the workforce. Topics include:… Students |
Supervisor Essentials – Fundamentals of LeadershipThis full-day workshop will give supervisors the tools they need to succeed and excel in day-to-day… Students |
Serve Right – It’s Just Good Business Responsible Beverage Service (Managers)The Serve Right program is about changing views of alcohol service in the Tourism Industry. Staff who… |
Food and Beverage Manager Study GroupsAvailable across the province. Students |
HR Tool Kit WorkshopThe HR Toolkit is a comprehensive resource for your daily and strategic HR needs. Developed by human… Students |
Serve Right – It’s Just Good Business Responsible Beverage Service (Servers – Workshop and online)The Serve Right program is about changing views of alcohol service in the Tourism Industry. Staff who… Students |
HR Tool Kit – Human Resource EssentialsThe HR Tool Kit – Human Resource Essentials workshop offers managers and operators of small to medium… Students |
The Human Resource Management training teachers a wide range of supervisory skills. These include the many critical… Students |
Tourism EssentialsTourism Essentials is a national workbook developed by employers to provide new employees with the basic skills… Students |
Service 1st – Making the ConnectionService 1st – Making the Connection is the newest addition to the Service Excellence family of programs. This… Students |
Mature ConsumerThe goal of Mature Consumer is to help businesses improve the way they serve the senior population…. Students |
Sales Powered by ServiceIt is important to know that we are all in sales. A customer expects everyone working in… Students |
Team ExcellenceTeam Excellence emphasizes that high performance teams can produce powerful results and exceptional customer service through both… |
Service Excellence in the Global Village (Workshop and online)Enhancing awareness of customers and co-workers who are culturally, ethnically or linguistically different from us can broaden…
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Train the Workplace TrainerWithin the Tourism Sector we rarely have the time or the resources to send employees away for…
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