The Nova Scotia Tourism Human Resource Council is qualified to meet all of your training needs. We will customize a program to suit the needs of your specific business. We can combine several different programs to compliment existing organizational programs or we can create something specific to your organizational needs.
The Council also provides mystery shopping. Have you ever wondered how people perceive your business? Is your staff friendly? Are your rooms clean? Is your service timely? The Nova Scotia Tourism Human Resource Council can help you answer those questions and many more. Because of our background in customer service and standards we have developed a secret shopping program that will help your business to determine in what areas, if any, your business needs to improve. We take an in-depth look at your operation.
Contact us for a needs analysis that will specifically help your business become a training leader!